Road issues

Here’s how you can report potholes and road issues

TDOT announced that Tennessee drivers can now call 833-TDOTFIX (836-8349) to report potholes and dangerous roads.

MEMPHIS, TN – Potholes and treacherous roads are something drivers in Memphis continually complain about, which makes TDOT’s Pothole Reporting Hotline helpful for those traveling in all the city.

TDOT announced that Tennessee drivers can now call 833-TDOTFIX (836-8349) to report potholes and dangerous roads.

“We all know it’s been a terrible year for potholes and here at TDOT, we’re always looking for ways to improve our customer service,” Commissioner Butch Eley said.

According to TDOT, the reporting hotline is more convenient than referring drivers to the online reporting process.

Although drivers can report potholes and other road problems through the helpline number, drivers cannot claim damage repair compensation from TDOT.

Tennessee drivers who want to seek compensation for damage to their car caused by potholes or unsafe road conditions should submit a tort claim to the Tennessee Department of Treasury.

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To make a successful claim, Tennessee drivers must prove that the damage to their vehicle was directly caused by state negligence or that the state knew of the hazard before your vehicle was damaged, which gives a reasonable time for the road hazard to be repaired.

Drivers must also share the location where the incident occurred, proof of ownership of the damaged car and documentation of repair costs to submit a claim, the Treasury Department said.

Reporting road issues that drivers see while traveling makes it easier for drivers to recover money on repairs to their car damaged by poor road conditions.

The Treasury Department said claims are more successful when an area has already been flagged as having a problem.

Drivers can also ask their car dealership or tire store what available warranties they can purchase with their tires.

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